Precious metals refineries are not created equal. The differences exist in every aspect – from additional services to fundamental techniques used to extract the metal. Before you entrust your excess jewelry and precious metal scrap to a refinery, it’s best to do a little research.
There are basic questions you should ask when choosing a refinery such as: “How long have you been in business?” and “Are all your fees posted?” But don’t stop there. Here are some questions you should ask to help you literally separate the dross from the gold when it comes to refineries. Think of it as a verbal assay:
You can likely find many of the answers to these questions on each refinery’s website, but making a call gives you the chance to determine the knowledge and attitudes of their staff. Reputable refineries understand you are entrusting them with a valuable asset and should make every effort to make you comfortable with their process.
Scott Christiansen, General Manager, Dillon Gage Refinery